You just invested in a new roof, so the last thing you expect to see is water coming through your ceiling. But what happens if something goes wrong after installation?
If your new roof is leaking, your first step should be to contact the roofing company that installed it. A reputable contractor should take the issue seriously, investigate what’s happening, and take responsibility for any problems caused by their workmanship.
At Barringer Brothers Roofing, we stand behind every roof we install. If there’s an issue with our work, we’re coming back to make it right.
What Should You Do When You Notice a Leak?
First, don’t ignore it, even if it’s just a small water stain.
Water can travel through your attic, insulation, and framing before becoming visible inside your home. That means the spot on your ceiling might not be directly below where water is entering.
Here’s what we recommend:
- Take pictures. Document any stains, dripping water, or visible damage.
- Protect your belongings. Move furniture and valuables away from the affected area.
- Pay attention to when it happens. Does the leak appear during heavy rain, wind-driven storms, or every time it rains?
- Contact your original roofing contractor. Let them know what’s happening and give them the opportunity to investigate.
Avoid climbing onto the roof yourself, especially during wet or windy weather.
Does a Leak Mean Your New Roof Was Installed Incorrectly?
Not necessarily.
Although a new roof should protect your home from water intrusion, the roofing system isn’t always the source of a leak.
Water can sometimes enter around windows, siding, chimneys, or other exterior components and travel into areas that make it appear as though the roof is leaking.
Storm damage can also affect a recently installed roof.
That’s why identifying the actual source matters. Simply patching the spot where water appears inside won’t necessarily solve the problem.
What Happens If a Barringer Brothers Roof Has an Issue?
We come back and take care of it.
We take a lot of pride in our work, but we also believe that how a company handles a problem says just as much about them as the work itself.
If a homeowner contacts us about an issue with a roof we installed, we want to know about it.
Our priority is to investigate what’s happening, determine the cause, and get the problem resolved.
And if the issue is related to our installation? We’re fixing it.
We don’t believe homeowners should be left dealing with a problem caused by our workmanship.
That’s part of what it means to stand behind your work, and it’s something we take seriously at Barringer Brothers Roofing.
Should You Have to Pay for Repairs on a Brand-New Roof?
If a leak is caused by an installation mistake covered under your workmanship warranty, you generally shouldn’t be responsible for paying to correct that mistake.
However, not every issue involving a new roof is necessarily a workmanship problem.
For example, damage caused by a severe storm or water entering through an unrelated exterior component may require a different solution.
The important thing is having a contractor who will actually investigate the issue and explain what they find.
For homeowners in Shiloh, IL, Belleville, O’Fallon, and surrounding communities, working with an established local roofing company means having someone nearby to contact if concerns arise.
What If Your New Construction Home Has a Roof Leak?
If you’ve recently moved into a newly built home, start by contacting your builder.
Your builder may coordinate with the roofing contractor to identify and address the issue, depending on your warranty and construction agreement.
At Barringer Brothers, we provide new construction roofing throughout the Metro East, working on homes in communities like Shiloh, O’Fallon, Columbia, and Edwardsville.
Whether we’re installing a roof on a brand-new home or completing a roof replacement, our commitment to the quality of our work remains the same.
Frequently Asked Questions
No. A new roof should not leak under normal conditions. If you notice water entering your home, contact the original installer promptly.
Yes. Water intrusion can occur around flashing, roof penetrations, or other exterior components, even when the shingles themselves are new.
If the leak results from a covered workmanship defect, the contractor should correct it according to the warranty terms. Barringer Brothers Roofing will fix issues caused by our own installation work.
Start with the original installer, especially if your roof is under warranty. If the company is unresponsive or the issue remains unresolved, an independent assessment may help.
A Roofing Company That Stands Behind Its Work
A new roof is a significant investment, and choosing the right roofing contractor means choosing someone who will be there if something goes wrong.
Barringer Brothers Roofing has served Belleville, Shiloh, O’Fallon, and the surrounding Metro East since 2004.
We take pride in doing the job right the first time. But if there’s ever an issue with our workmanship, we’re going to make it right.
Have questions about your roof? Call (618) 703-3036 or fill out our online contact form.
